Increased supermarket errors

Incident Report for Chef

Resolved

This incident has been resolved.

Posted Feb 06, 2020 - 15:21 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 06, 2020 - 14:04 PST

Update

The load balancers removing hosts sporadically was a symptom. We're continuing to investigate what appears to be regularly occuring spikes in cache gets at the :00 and :30 minute marks each hour.

Posted Feb 06, 2020 - 13:26 PST

Update

We're investigating what is causing the load balancer to remove hosts sporadically.

Posted Feb 06, 2020 - 09:56 PST

Investigating

We are investigating increased error rates and timeouts with supermarket.chef.io

Posted Feb 06, 2020 - 07:36 PST

This incident affected: Supermarket.