Hosted Chef Increased error rate

Incident Report for Chef

Resolved

This Incident is resolved and services are back to normal.
Thanks for your patience.

Posted Dec 22, 2021 - 15:18 PST

Monitoring

The issue is fixed and both Hosted Chef Web console and Hosted Chef API are performing normally now.
We will continue to monitor for a while.

Posted Dec 22, 2021 - 15:06 PST

Identified

We have identified our internal Search Service to be the problem and this is because of on-going AWS us-east-1 incident.
Our Engineers are working to restore the service with normal performance.

Posted Dec 22, 2021 - 07:27 PST

Investigating

We are seeing increased Error rates in Hosted Chef , this seems to be because of an on going AWS network issue in us-east-1 region.
Our Engineers are working on this and we will keep you posted.

Posted Dec 22, 2021 - 05:39 PST

This incident affected: Hosted Chef (Hosted Chef API, Hosted Chef Web Console).